Testimonials

“I had the pleasure of taking the ITIL 4 Foundation course with Leslie Landry, and it was an outstanding learning experience. Leslie’s deep knowledge of ITIL principles, combined with a clear and engaging teaching style, made complex concepts easy to understand. She played a crucial role in ensuring that all participants gained a strong understanding of ITIL best practices by training multiple classes for my organization.
The insights and frameworks we learned have directly contributed to positive changes in our daily operations, improving efficiency and structure in ways we hadn’t achieved before. Personally, I have grown as a professional and have a clearer understanding of how IT works thanks to Leslie’s teaching. Leslie’s enthusiasm and dedication to student success were evident throughout the course. I highly recommend Leslie to anyone looking to gain a solid foundation in ITIL 4.”

— Dane Taylor, IT Manager, Oklahoma State University

“Working with Leslie Landry has been an incredibly rewarding experience. Her teaching is clear, engaging and keeps you wanting to hear more. She sets her students up for success by encouraging group discussions and making a connection with each of her students. Personally, one of the most valuable aspects to me is her openness to collaboration. Her commitment to quality and attention to detail ensures that every project we work on together is of the highest standard. Leslie consistently brings fresh ideas and is receptive to feedback. I truly appreciate the mutual respect and trust that have developed over our time working together, and I look forward to continuing this successful partnership in the future.”

— Cathy Wurst, Training Coordinator & Operations Manager, PassionIT Group

“I attended your Servant Leadership course a couple of weeks ago and I wanted to reach out and say thank you for this thoughtful information. I think in addition to affirming that I want to lead with a servant’s heart, I learned that I also have an opportunity to empower others to grow into their leadership using this style.”

— Tiffany Hayden, Social Services Coordinator, State of Washington

“ITIL Foundations is designed to cover an immense amount of material in a short amount of time – Leslie does an excellent job building camaraderie in classes and simplifying the material for her students to use. As we launch a Helpdesk team and adopt standards, I look forward to more of my team completing this training and learning principles this way.”

— Oscar Bergeron-Oakes, Director, Arena Technology at Phoenix Suns