This course explores the critical differences between an outward (growth) mindset and an inward (fixed) mindset. While we’ll touch on how these mindsets influence all areas of life, the primary focus is on their effects in the workplace—on relationships, performance, and productivity. The outward mindset is characterized by an awareness of team goals and the belief that growth and change are possible. In contrast, the inward mindset centers on personal goals with limited concern for the team and often reflects a belief that people cannot change.

Through a blend of lecture, case studies, and interactive activities, participants will gain a foundational understanding of these two opposing mindsets and how to shift toward a more collaborative and adaptive way of thinking.

Performance Objectives:

• Distinguish clearly between an outward and inward mindset.
• Identify your dominant mindset and those of your team members.
• Understand the impact of mindset on performance, relationships, and organizational culture.
• Apply techniques to nurture an outward mindset personally and within your team.
• Recognize mindset as a foundational element of effective leadership.
• Demonstrate how mindset influences success at the individual, team, and organizational levels.

Competencies Covered:

• Self-awareness and leadership mindset development
• Critical thinking and adaptability
• Change management principles
• Practical strategies for shifting toward a growth-oriented perspective

Compassion fatigue is the emotional toll that results from consistently helping others through change, challenge, or hardship. It can lead to burnout, mental and physical exhaustion, and a decline in morale and motivation. This course explores the science behind compassion fatigue, its link to the workplace (especially post-COVID), and how it silently affects managers, support staff, and care professionals alike.

Drawing on evidence-based strategies and research—including work from Harvard’s Dr. Herbert Benson—this course helps participants build resilience, manage stress, and break away from burnout cycles.

Performance Objectives:

• Understand the root causes of compassion fatigue and the brainwave patterns involved.
• Improve work-life balance with proven strategies.
• Access tools and resources for reducing stress and preventing burnout.
• Learn to manage overwhelming emotions when they strike.
• Take a burnout inventory to assess your personal risk.
• Build emotional resilience by expanding your comfort zone.
• Break free from stressful thought patterns and limiting attitudes.
• Use a practical “Motivation Strategy” to rebound without adding stress.
• Apply Dr. Benson’s fast-acting stress release method.

Competencies Covered:

• Understanding and preventing compassion fatigue
• Stress management and emotional resilience
• Work-life balance and self-care practices
• Personal mindset and energy renewal strategies