Root Cause Analysis (RCA)

Overview

The Root Cause Analysis (RCA) course equips participants with the tools and techniques necessary to identify the underlying causes of recurring problems within teams and organizations. This training focuses on systematic investigation processes to uncover the root causes, rather than symptoms, allowing for sustainable improvements.

What You'll Learn

• Understand the importance and goals of Root Cause Analysis
• Learn different RCA models and methodologies (e.g., 5 Whys, Fishbone Diagram)
• Identify problem patterns using data analysis and observation
• Develop corrective actions that address the source of issues
• Improve decision-making with structured problem-solving frameworks

Who Should Attend

• Leaders and team managers responsible for operational performance
• Project managers seeking to eliminate recurring project issues
• Quality assurance professionals
• Anyone interested in continuous improvement and process optimization