ITSM & Project Management

ITIL® 4 Foundation

Provides a comprehensive introduction to the key concepts, principles, and practices of IT service management using the ITIL 4 framework.

ITIL® 4 High Velocity IT (HVIT)

For teams delivering digital products and services at speed without sacrificing reliability.

ITIL® 4 Drive Stakeholder Value (DSV)

Focuses on engagement and interaction between a service provider and its stakeholders.

ITIL® 4 Direct Plan and Improve (DPI)

Focuses on managing all levels of direction and strategy in alignment with operations, and creating a structured and flexible approach for managing change.

ITIL® 4 Create Deliver and Support (CDS)

Covers core service management activities and expands scope to service creation and delivery.

ITIL® 4 Digital and IT Strategy (DITS)

Strategic-level course for IT and business leaders to build and maintain a digital vision and align with business strategy.

DevOps Foundation

Introduces the principles of DevOps to improve collaboration and workflow between dev and ops teams.

PRINCE2® Foundation

The aim of the PRINCE2® Foundation training is to provide delegates with a fundamental understanding of the PRINCE2® project management method.

PRINCE2® Practitioner

The PRINCE2® Practitioner course is intended for delegates who are familiar with the PRINCE2® project management method, having already studied for and passed the Foundation Certificate exam.

Root Cause Analysis (RCA)

Identifies underlying causes of problems to prevent recurrence.

Organizational Change Management (OCM)

Focuses on preparing, equipping and supporting individuals to successfully adopt change.

Simulations are one of our most popular offerings. A simulation offers a highly effective, and engaging form of experiential learning. They help students take the theoretical concepts of ITIL education and move them into practical scenarios gaining a deeper understanding of how they would apply these practices in their own organization.

– ITIL
– DevOps
– Project Management